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News



***FURTHER UPDATES TO THE IPRIS PORTAL***

Adding/Editing Managers:

In addition to editing reference numbers, clients can now change the Manager assigned to a particular case. The following changes can be made via the case detail page:

• An existing Manager can be chosen from a drop-down menu
• Clients can add a new Manager to their account

Automatic Password Reset:

Users can now reset their password by clicking on the ‘Forgotten Your Password?’ link on the login page. Users will have to submit their username and corresponding email address in order to receive the reset link.

Note: Please ensure your account email address is correct in case you forget your password in the future. This email address can be edited in the ‘Update login details’ section on the IPRIS portal**

Password Confirmation:

When changing their password, users will now be required to enter the new password twice. New passwords are required to consist of 7 characters including one number.




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